Privacy Policy
Privacy Policy
Welcome to Geken. Geken (“we”, “us”, or “our”) operates the platform (hereinafter referred to as “Service”) for trading cryptocurrencies, gift cards, and offering other related digital services. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly.
This Privacy Policy governs your use of the Geken Service and explains how we collect, safeguard, and disclose information resulting from your use of our Service. By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy.
Definitions
- Service: The Geken platform and its related services, including our website and app.
- Personal Data: Information about a living individual who can be identified from those data, such as name, email, or phone number.
- Usage Data: Automatically collected data, generated by your interaction with the Service, including IP address, browser type, device information, and user behavior.
- Cookies: Small files stored on your device to track and store information.
- Data Controller: The entity responsible for determining how and why personal data is processed.
- Data Processors (or Service Providers): Entities that process personal data on behalf of the Data Controller.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data
While using our Service, we may ask you to provide us with personally identifiable information, including but not limited to:- Name
- Email address
- Phone number
- Address, Country, State, ZIP code
- Cryptocurrency wallet information
- Payment information (bank account details, transaction history)
- Usage Data
Usage Data is collected automatically when using our Service. This may include:- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Device identifiers and diagnostic data
- Cookies and Tracking Data
We use cookies to track the activity on our Service and to hold certain information. You can instruct your browser to refuse cookies or alert you when cookies are being sent.
Types of cookies we use:- Session Cookies: Used to operate our Service.
- Preference Cookies: Used to remember your preferences.
- Security Cookies: Used for security purposes.
How We Use Your Data
Geken uses the collected data for the following purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To process transactions and payments.
- To enable participation in interactive features of our Service.
- To provide customer support.
- To monitor and analyze the use of our Service.
- To detect, prevent, and address technical issues.
- To communicate promotional offers and updates (you can opt-out anytime).
Retention of Data
We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain Usage Data for internal analysis, but generally for a shorter time unless required for legal obligations or improving service security.
Transfer of Data
Your information may be transferred and maintained on computers located outside of your state, province, country, or governmental jurisdiction, where data protection laws may differ from your jurisdiction.
By providing us with your information, you agree to this transfer, and we ensure all steps necessary to protect your data are in place.
Disclosure of Data
We may disclose your personal data under the following circumstances:
- Business Transaction: In case of a merger, acquisition, or asset sale, your data may be transferred.
- Compliance with Law: We may disclose your data when required by law.
- Service Providers: We may share your data with service providers for the purposes of facilitating our services, processing payments, or providing analytics.
Security of Data
We prioritize the security of your data. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.
Your Rights
As a user, you have the following data protection rights:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request that we correct inaccurate or incomplete information.
- Erasure: You can request that we delete your personal data under certain conditions.
- Objection: You can object to the processing of your data.
- Restriction: You can request that we restrict processing your data in certain situations.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: You have the right to withdraw consent to the processing of your data at any time.
To exercise these rights, please contact us at [email protected].
Children's Privacy
Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal data from children under 18. If we learn we have collected such data, we will take steps to delete it.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our Service before the change becomes effective.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email:
- Website: